Common Pitfalls in Software Testing and How to Avoid Them

Published on August 26, 2024

Software testing is essential to creating quality products, but there can be potential pitfalls in software testing that undermine efforts and enable bugs into production. Let’s explore these potential pitfall and present strategies and practical examples on how to avoid them.

A banner image illustrating the concept of software testing. The image features a computer screen with lines of code and bug icons on the left side, while on the right side, there are checkmarks and documents labeled “Test Case,” symbolizing the process of finding and fixing bugs. The background has a clean, modern tech vibe with subtle grid patterns and abstract shapes representing data flow. The colors include shades of blue and white, giving the image a professional and technical appearance

Edge Cases Can Be Silent Product Killers

One of the biggest mistakes software testers make is overlooking edge cases — rare, extreme or unexpected inputs which cause systems to act unexpectedly — during testing. Failing to account for all potential inputs can result in serious unforeseen problems during real world use.

How to Sidestep This Pitfall:

Document Edge Cases: As part of the planning stage, collaborate with stakeholders to identify potential edge cases and ensure they are thoroughly documented.
Prioritize Testing: Give yourself sufficient time for testing each of the scenarios you have identified as part of this step and automate whenever possible.

Example 1:
Consider an e-commerce app that processes coupon codes. A successful path would involve entering a valid code; however, edge cases might include entering expired or multiple invalid ones in succession, or exceeding discount limits. Only testing valid scenarios might cause problems when handling invalid or expired ones — potentially impacting user experience negatively.

Example 2:
For healthcare applications that process patient data, the ideal situation might include adding patients with standard information such as name, date of birth and insurance details. Edge cases could involve adding patients without standard information (missing data fields, special characters in names or duplicated records) while failing to test these scenarios could lead to data entry errors, system crashes or corrupted patient records that could have serious repercussions within healthcare environments. By testing for all edge cases thoroughly and covering them comprehensively in testing scenarios based on real world data variations more robustness is ensured for handling real world data variability more successfully and reliably in real world data environments.

Over-Reliance on Manual Testing

While manual testing can be valuable, overly-relying on it may impede development and result in inconsistent test coverage. Manual testing also opens itself up to human error when testing repetitive scenarios manually.

Avoid This Danger:

Balance Automation and Manual Testing: Automate repetitive and regression tests so manual testers can focus on exploratory testing or more complex scenarios.
Integrate Automation into Continuous Integration/Continuous Deployment Pipelines: Make sure automated tests run as part of your continuous integration/continuous deployment processes.

Example:
A mobile banking app contains multiple user flows, such as deposits, withdrawals and transfers. Manual testing for new features is critical; however automating regression tests for these flows ensures nothing breaks during future updates — saving both time and risk with human errors.

Lack of Test Coverage

An insufficient test coverage can leave critical parts of an application exposed to bugs that go undetected due to deadline pressures; teams might prioritize testing certain features over others due to test schedule constraints, leaving vulnerabilities that could disrupt production.

How to Sidestep This Potential Landmine:

Use Code Coverage Tools: Assess coverage to ensure critical paths are tested adequately, while shifting testing early and often helps discover issues early in development lifecycle.

Example:
On a SaaS platform, if the login and authentication mechanisms aren’t rigorously tested against various scenarios (e.g. password resets and two-factor authentication), security vulnerabilities could remain undetected until users encounter difficulty accessing their accounts.

Poor Communication Between Developers and Testers

A failure to communicate between developers and testers often leads to miscommunication, missed expectations, incomplete testing or recurring bugs. Developers might assume their code is finished while testers might fail to grasp all changes that require verification.

How to Sidestep This Trap:

Foster Collaboration: Engage testers early in the development process through open communication. Utilize Clear and Comprehensive Documentation: Make sure requirements, bug reports and test plans are well documented.

Example:
In an invoicing system, when a developer corrects an error in calculation and does not communicate their fix properly to testers, testing related areas like tax calculations or discount application could go overlooked — leading to new bugs being introduced into production.

Communication Gap in Bug Reports:

Roles of Developers and Testers

Developers frequently solve bugs by marking them “fixed,” without providing further details to help testers verify the fix effectively and identify unresolved issues. Unfortunately, this lack of communication may impede successful testing.

How to Sidestep This Trap:

Developers should highlight areas of code which have been modified within a bug ticket. Developers should add detailed fix comments that describe what was fixed and its implication for application performance.

Example 1:
UI Bug
Imagine a developer fixes a UI issue where buttons were overlapping on small screens. Simply marking it as “fixed” and passing it to the tester doesn’t provide enough information. Instead, the developer should comment, “Fixed the CSS grid issue causing overlap in the ‘Checkout’ and ‘Cancel’ buttons on mobile screens. Modified the grid layout in checkout.css. Please retest on various screen sizes." This gives the tester a clear idea of what was changed and where to focus their efforts.

Example 2:
Functional Bug
Suppose a developer implements a discount feature with a maximum discount cap of 50%. However, the correct business requirement specified in the documentation was a 40% cap. When the bug was reported, the tester, upon reviewing the code, also noticed that the implementation only allowed whole numbers to be entered for the discount percentage, preventing users from applying fractional discounts like 39.5%.

Instead of simply marking the bug as “fixed,” the developer should provide detailed information: “Corrected the discount functionality to enforce the proper 40% maximum as per the business requirements. Also updated the validation logic in discount.js to allow decimal values for the discount percentage, ensuring both whole and fractional percentages can be applied. Please retest with various discount values, including decimals, and verify the maximum discount is capped at 40%."

This explanation gives the tester a clear understanding of what was changed and which scenarios to focus on during testing, ensuring that both the business logic and input validation are functioning correctly.

Neglecting Non-Functional Testing

Although non-functional issues like performance, security, and usability testing often go underrated in favor of functional issues, the two can have equal impacts on user experiences.

How to Avoid This Misstep:

Integrate Non-Functional Testing into Your Test Plan: Add non-functional tests as a standard part of the testing strategy. Utilise Specialized Tools for Performance, Security and Load Testing: Utilize tools designed specifically for these purposes in performance, security and load testing.

Example:
A web application that’s functionally sound could still crash under heavy user load if performance testing wasn’t conducted beforehand. For example, solely testing functionality might overlook performance issues that arise when hundreds of users conduct searches simultaneously and lead to an unpleasant user experience during peak usage times.

Deploying Code Without Regression Testing

Pushing code out onto production without proper regression testing due to tight deadlines can result in new bugs being introduced into production, potentially disrupting users.

How to Avert This Pitfall:

Automate Regression Tests: Automate your regression tests for greater coverage with each deployment.
Integrate Regression Testing into Your CI/CD Pipeline: As part of your continuous integration/continuous delivery pipeline, run regression tests regularly as part of its process.
Example:
A finance application introduces a new feature for exporting reports. While testing this feature, regression tests should also be run against existing features like data import and visualization to detect potential bugs that could introduce significant issues for end users.

Conclusion

Avoiding common software testing pitfalls requires taking an aggressive and collaborative approach that integrates testing at each stage of development lifecycle. By prioritizing edge cases, balancing manual and automated testing approaches, ensuring comprehensive coverage, encouraging communication among teammates, incorporating non-functional testing practices and prioritizing regression testing your team can ensure users receive high-quality bug-free software products.